We wanted to publicly acknowledge and say thank you to the caring staff at the Victoria Hospital for the care our mother recently received.
Our elderly mother was recently hospitalized for a lengthy period and her care was superior. We are a large family and we were all very impressed by the level of care by both the nursing staff and doctors. While most of her stay was on Level 5 and later Level 4, her excellent care began from the moment we brought her into Emergency right through to her discharge, we felt like they cared for her as though she was more than just a patient - she was treated like “family”. The doctors and nurses went above and beyond to diagnose and treat her. They were professional, thorough, approachable, patient, kind, caring, warm and friendly and were always willing to answer any questions we had.
We feel very fortunate that she was able to receive the quality care that she did – it did not go unnoticed and we will be forever grateful.
Once again, to the nursing staff and doctors, thank you so much!
Family of Denise Parenteau