City helping those left without water

Staff ~ The Prince Albert Daily Herald
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With water main breaks and frozen service lines leaving some residents without water, the municipality has opened up the Kinsmen Water Park showers.


Some residents' water meters aren't turning ahead this month, as a result of an unprecedented number of water main breaks and frozen service lines.

“We know people are making arrangements with family, friends and neighbors but if this is not possible we wanted to be sure there was a facility where people could go to have access to showers,” public works director Colin Innes said in a release.

The Kinsmen Water Park showers will be open from 7 a.m. to 7 p.m. daily, with those showing up required to show identification as well as provide their name and address.

The city has also arranged for drinking water to be delivered to affected homes and have set up temporary water connections for some residents.

“Access to running water is a priority,” Innes said. “We want to be sure we are looking at all available options to minimize the impact on Prince Albert families.”

Deeper than usual frost levels have left city crews scrambling to repair water main breaks and frozen service lines.

So far, 94 frozen service lines have been reported -- a figure that dwarfs the annual average of about 15.

So far, 39 water main breaks have occurred, which is almost double the annual average.

Three additional contractors have been called in to help city crews, who have added to their own work force by pulling crews from other areas to assist.

Access to running water is a priority Colin Innes

“I have to commend City staff,” Mayor Greg Dionne said in a release.

“They are working around the clock to restore services and reports are showing that we are starting to get ahead of the issue.”

City crews still report a minimum of three weeks of work left ahead on them dealing with existing frozen service lines.

Problems can be reported to the city’s public works department at 953-4900, online through the city’s “report a problem” option at, or through their after-hours emergency line, at 953-4284.

Issues that threaten safety and property are handled first, those affecting schools, care homes and daycares are responded to second, followed by businesses that rely on water services.

All other priorities are responded to in the order in which they are called in.

Organizations: Prince Albert

Geographic location: Kinsmen Water Park

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